Complaints and suggestions for improvement
Vision Australia gives you the choice of submitting your feedback via an online complaints and suggestions for improvement form or telephoning us on 1300 84 74 66.
To help us with your suggestion please include the following details:
- The nature of compliment or complaint (Note: formal complaints procedure is outlined below)
- Whether you are currently receiving services from us or have receive services from us in the past.
- If you would like Vision Australia to contact you on this topic please ensure you include your name and contact details (daytime telephone number, address or email).
Complaints Policy
Vision Australia take all complaints seriously. We have strict procedures in place to guarantee that all complaints are dealt with in a thorough and transparent manner.