Telephone Issues 3 April 2018 - Please note we are experiencing an unplanned interruption to our telephone lines. We are working hard to resolve the issue but in the meantime, if your call is urgent please try to call your local Vision Australia office or email to info@visionaustralia.org. 1300/1800 numbers for Library, SEDA General and Donations are affected.
Apologies for the inconvenience.
General enquiries
If you have any questions regarding our services or what we do please contact us over the phone on 1300 84 74 66
Monday to Friday, 8:30am – 5:00pm EST
Fax: 1300 847 329
Email: info@visionaustralia.org
Connect with our services
You can connect with our services through one of our referral forms, or by calling us on 1300 84 74 66.
Self referral
To discuss whether you are eligible for Vision Australia's services, please visit this page
Family referral
To find out whether a loved one or family member is eligible for Vision Australia's services, please visit this page
Referral to medical and health professionals
To be referred to a range of the services we offer through Vision Australia, please visit this page
Our locations
We have a large number of locations across Australia. Find your nearest one below.
Feedback and Complaints
If you would like to leave feedback, a complaint, or a compliment please complete this form or call us on 1300 84 74 66.
Donations and fundraising
Please email details of your matter to info@visionaustralia.org or call us on 1800 422 077 and ask to speak to our Fundraising team.
International callers
Phone: +612 9739 1581
National relay service
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service
- TTY users phone 133 677, then ask for 1300 84 74 66;
- Speak and Listen users phone 1300 555 727, then ask for 1300 84 74 66;
- Internet relay users connect to the NRS, then ask for 1300 84 74 66.
Media enquiries
If you would like to get in touch with us about any media opportunities, please email media@visionaustralia.org or go to media contacts