General enquiries
If you have any questions regarding our services or what we do please contact us over the phone on 1300 84 74 66, Monday to Friday, 8:30am – 5:00pm EST.
From 25 November 2019 to 31 January 2020, we will be open later on Monday – Friday until 9.00pm AEDT.
Fax: 1300 847 329
Email: info@visionaustralia.org
Connect with our services
You can connect with our services through one of our referral forms, or by calling us on 1300 84 74 66.
Self referral
To discuss whether you are eligible for Vision Australia's services, please visit this page
Family referral
To find out whether a loved one or family member is eligible for Vision Australia's services, please visit this page
Referral to medical and health professionals
To be referred to a range of the services we offer through Vision Australia, please visit this page
Our locations
We have a large number of locations across Australia. Find your nearest one below.
Feedback and Complaints
If you would like to leave feedback, a complaint, or a compliment please complete this form or call us on 1300 84 74 66.
NDIS Quality and Safeguard Commission
Independent body that works to improve quality and safety of NDIS services and support. Complaints can be made to the NDIS Commission.
Phone: 1800 035 544
Visit: www.ndiscommission.gov.au
Gift in wills
All Gifts in Wills correspondence and enquiries
Postal Address:
Vision Australia
Gifts in Wills
L.7 128 Marsden St
PARRAMATTA NSW 2150
Phone: 1800 422 077
Email: giw@visionaustralia.org
Donations and fundraising
Please email details of your matter to info@visionaustralia.org or call us on 1800 422 077 and ask to speak to our Fundraising team.
Digital Access consulting services
Digital Access supports external organisations and businesses to ensure they provide websites, mobile apps, applications and documents that are fully accessible and inclusive.
Phone: 1300 367 055, Monday to Friday, 9.00am – 5:00pm EST.
Email: digitalaccess@visionaustralia.org
International callers
Phone: +612 9739 1581
National relay service
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service
- TTY users phone 133 677, then ask for 1300 84 74 66;
- Speak and Listen users phone 1300 555 727, then ask for 1300 84 74 66;
- Internet relay users connect to the NRS, then ask for 1300 84 74 66.
Media enquiries
If you would like to get in touch with us about any media opportunities, please email media@visionaustralia.org or go to media contacts.